EXCHANGES / RETURNS MAILING ADDRESS:
Please e-mail for returns, must be unworn, tags on within 14 days of purchase. We will email you a return label. Once returned we will issue you store credit.
You will be refunded payment minus shipping costs.
WHAT IS YOUR RETURN POLICY? If you are looking to process a return, we have made it easy! We stand behind our goods and services and want customers to be satisfied with them. Please message us at socalthreadsboutique@gmail.com to return an item. We will issue you a return label to mail back your item(s).
We asked that the product being returned has been unwashed, unworn and unused merchandise 14 days within purchasing.
Jewelry, Hair Accessories, Baby Items and Seamless/bralettes are final sale.
*ALL SALE ITEMS ARE FINAL SALE, NO EXCHANGES OR RETURNS*
Please include your information and full name back with your return. Once the return has been shipped please keep a record of your tracking information. When we receive returns, they will be processed within 3-5 business days.
You will be issued a refund or store credit in the amount of the item returned minus shipping costs
LOST OR STOLEN PACKAGES: Ownership of packages is turned over to the USPS transfers to the buyer once shipped. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from the USPS or UPS along with your order from us, so and shipping issues must be handled by USPS or UPS.